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DreamFolks Lounge Access Explained: Policies for Guests and Main Passengers

DreamFolks Lounge Access Explained: Policies for Guests and Main Passengers

DreamFolks enables seamless access to airport lounges for passengers and their guests through memberships or credit card-linked programs. With benefits like complimentary or paid guest access, users can enjoy premium lounge facilities. However, policies such as the main passenger’s presence, guest limits, and QR code generation must be followed. Each lounge may have its own rules, so checking details on the DreamFolks App is essential for a smooth experience.

1. Complimentary Guest Access

  • Some memberships or credit card-linked DreamFolks programs offer complimentary guest access:
    • Typically limited to 1 or 2 guests per passenger.
    • Children (below a specified age, e.g., 6 years) may count as part of the free guest quota.
    • Availability depends on the card tier (e.g., Visa Infinite, Mastercard World Elite).

2. Paid Guest Access

  • If complimentary access is unavailable, guests may enter by paying the lounge’s guest access fee:
    • Charges vary and are displayed on the DreamFolks App.
    • Payment is made directly via the app using the passenger’s registered credit or debit card.

3. Main Passenger Must Be Present

  • The main passenger (cardholder) must accompany the guest(s):
    • Lounge staff will verify the main passenger’s identity using their boarding pass and the DreamFolks QR code.
    • Guest access will be denied if the main passenger is not present.

4. Maximum Guest Limit

  • Most lounges allow 1-3 guests per passenger, depending on lounge capacity and policies.

5. Children Access

  • Many lounges allow children below a specific age (e.g., 6-8 years) to enter for free.
  • Older children may count as regular guests and incur charges.

6. QR Code Requirement

  • A unique QR code is required for each guest, generated via the DreamFolks App:
    • The main passenger must first generate their own code.
    • Additional codes can then be added for guests, whether paid or complimentary.

7. Lounge-Specific Policies

  • Each lounge may have specific rules for guest access:
    • Timings, capacity, and availability vary by lounge.
    • Check the lounge’s details in the DreamFolks App before arriving.

8. Real-Time Restrictions

  • Guest access may be denied if:
    • The lounge is at full capacity.
    • Guest access exceeds the passenger’s membership quota.
    • Lounge-specific guest limits have been reached.

Key Tips for Guests Accessing Lounges via DreamFolks

  1. Passenger Must Be Present: Ensure the main passenger (cardholder) is present at the lounge with their guests.
  2. Carry Boarding Pass: Lounge staff will verify the main passenger’s boarding pass for entry.
  3. Check Guest Policies: Use the DreamFolks App to confirm guest quotas, charges, and availability.
  4. Pre-Generate QR Codes: Ensure QR codes are generated for both the main passenger and each guest.
  5. Plan During Peak Times: Arrive early to avoid issues with capacity restrictions.

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